London Ambulance Service NHS Trust

020 7921 5100 220 Waterloo Road , London, Greater London, SE1 8SD
http://www.londonambulance.nhs.uk/

Based on 14 ratings for this trust

Overview

News:

  • CQC Quality Improvement Plan
Vision A world-class ambulance service for London staffed by well-trained, enthusiastic and proud people who are all recognised for contributing to the provision of high-quality patient care.

Latest news

CQC Quality Improvement Plan

We submitted a quality improvement plan to the CQC in January 2016.

As part of the plan, we highlighted the action we have already taken since our inspection last year and detailed the five workstreams for action.

They are:

• Making the London Ambulance Service a great place to work
• Achieving good governance
• Improving the patient experience
• Improving the environment and resources
• Taking pride and responsibility

More information, including monthly progress reports, can be found on our website - http://www.londonambulance.nhs.uk/about_us/how_we_are_doing/care_quality_commission_inspec.aspx

Associated document

Quality Improvement Plan (.pdf, 667.54 KB)

Last updated on 30 March 2016.

Latest reviews of this trust

Excellent service

Everything was perfect yesterday night, including the extra effort the doctors manage to understand me as I was completely lost and I cou...

3 July 2024

Most importantly I was listened to

I was taken into A and E by ambulance with severe abdominal pain. I would like to thank the Ambulance crew for showing great empathy. I c...

7 June 2024

Wonderful

This was my first ever experience of an ambulance and was the result of 111 staff feeling that my feverish 3yr old with what turned out t...

29 April 2024

Wait time

We have been waiting for a ambulance since 14.30 it's now 20.10 , my mother has cancer in two places, it's a disgrace .

27 April 2024

Heartfully thankful

So much thankful to lovely ambulance staff. My lo was hurt and i was scared to death. My neighbours called the ambulance and they were q...

5 April 2024

Quality of service at London Ambulance Service NHS Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 29 June 2024.

Information supplied by London Ambulance Service NHS Trust